- Do I need a referral or prescription from my child's doctor before booking?
- We recommend checking your insurance requirements before booking.
- What happens at the first visit?
- We may use age-appropriate activities to observe your child’s skills.
- What paperwork should I bring to the first appointment?
- Previous medical or developmental evaluations may be helpful.
- What if my insurance doesn't cover therapy?
- If your plan denies coverage, we can discuss possible next steps.
- Do I pay anything at the first visit?
- Deductibles and coinsurance may apply depending on your insurance plan.
- What do I do if my insurance denies the evaluation?
- Our team can help you understand the paperwork needed for an appeal.
- My child hasn't been diagnosed yet. Can we still come in?
- We can discuss your concerns and determine whether an evaluation is appropriate.
- My child has an IEP or gets therapy at school. Can they also see you?
- We can discuss your child’s current school services during the evaluation.
- How long does the evaluation take?
- The exact duration depends on the type of therapy.
- How soon will I get the evaluation results?
- Some results can be discussed at the end of the evaluation.
- Do you have after-school or evening appointments?
- Availability can vary by day and provider.
- Do you have Saturday appointments?
- Saturday scheduling is not available at this time.
- How often will my child come in?
- We create individualized therapy schedules for each child.
- What happens if I need to cancel or reschedule?
- Missed appointments may be subject to our office policy.
- Will my child see the same therapist every time?
- If a change is necessary, we will communicate it with your family.
- Will my child work with you directly, or with an assistant?
- We will explain who will be working with your child.
- Is there parking?
- We encourage families to allow extra time for parking.
- Is your office accessible for a stroller or wheelchair?
- Strollers are welcome in our office.
- Can I stay in the room with my child?
- Your therapist may invite you to participate in activities.
- Can I bring my other children with me?
- You are welcome to bring your children with you when necessary.
- What should my child wear?
- We recommend comfortable shoes with good support.
- My child gets upset with new people. How do you handle that?
- We respect your child’s individual comfort level.
- How will I know if my child is making progress?
- We will discuss progress during regular check-ins.
- Will you give me things to practice at home?
- Home practice can help reinforce new skills.
- How can I reach you between visits?
- We are happy to answer questions about upcoming appointments.
- Do you share reports with my child's doctor or school?
- We respect your privacy when communicating with outside providers.
- Do you work with children who are autistic or have a developmental delay?
- Our therapists can address communication, motor, and functional skills.
- Do you work with children who are bilingual at home?
- Our therapists can work with bilingual families to support communication.
- What does a typical session look like?
- We may work on specific goals through play and everyday activities.
