- Do I need a referral or prescription from my child's doctor before booking?
- A referral may be required by certain insurance providers.
- What happens at the first visit?
- We focus on understanding your child’s individual needs.
- What paperwork should I bring to the first appointment?
- Previous speech, occupational, or physical therapy reports are welcome.
- What if my insurance doesn't cover therapy?
- If coverage is denied, you may have the right to request an appeal.
- Do I pay anything at the first visit?
- We will inform you of known fees before services begin
- What do I do if my insurance denies the evaluation?
- You may be able to request a peer-to-peer review through your insurance.
- My child hasn't been diagnosed yet. Can we still come in?
- You can begin the conversation with us even without a diagnosis.
- My child has an IEP or gets therapy at school. Can they also see you?
- We respect the goals established by your child’s educational team.
- How long does the evaluation take?
- We will let you know approximately how long your appointment should take.
- How soon will I get the evaluation results?
- The evaluation findings will guide the recommended therapy plan.
- Do you have after-school or evening appointments?
- We offer flexible appointment times whenever possible.
- Do you have Saturday appointments?
- We do not currently provide weekend appointments.
- How often will my child come in?
- Some children may need short-term therapy, while others need ongoing support.
- What happens if I need to cancel or reschedule?
- We understand that family schedules sometimes change.
- Will my child see the same therapist every time?
- If your therapist is unavailable, another qualified provider may step in.
- Will my child work with you directly, or with an assistant?
- Therapy activities are selected according to your child’s needs.
- Is there parking?
- We encourage families to plan ahead during busy hours
- Is your office accessible for a stroller or wheelchair?
- Our therapy environment is designed with accessibility in mind.
- Can I stay in the room with my child?
- We encourage caregivers to be involved in their child’s progress.
- Can I bring my other children with me?
- Your other child can wait with you during the appointment.
- What should my child wear?
- Clothing should allow your child to sit, stand, walk, and play comfortably.
- My child gets upset with new people. How do you handle that?
- Familiar routines can help reduce anxiety during sessions
- How will I know if my child is making progress?
- We will communicate areas where your child is improving.
- Will you give me things to practice at home?
- Home practice is adjusted to your child’s abilities.
- How can I reach you between visits?
- You can contact us if you have concerns about scheduling.
- Do you share reports with my child's doctor or school?
- We may share evaluation results with your child’s doctor after receiving consent.
- Do you work with children who are autistic or have a developmental delay?
- Our therapists work collaboratively with families.
- Do you work with children who are bilingual at home?
- We support families who use two or more languages.
- What does a typical session look like?
- Sessions are designed to be positive and supportive
