- Do I need a referral or prescription from my child's doctor before booking?
- Insurance policies vary, so referral requirements may be different for each family.
- What happens at the first visit?
- Your child’s communication, movement, or daily living skills may be observed.
- What paperwork should I bring to the first appointment?
- Please bring your insurance authorization information if you have it.
- What if my insurance doesn't cover therapy?
- You may be able to use self-pay if your insurance does not provide coverage.
- Do I pay anything at the first visit?
- We can verify insurance information before your first visit when possible.
- What do I do if my insurance denies the evaluation?
- Your child’s doctor may be able to provide additional documentation if needed.
- My child hasn't been diagnosed yet. Can we still come in?
- We are happy to meet with your child and discuss your concerns.
- My child has an IEP or gets therapy at school. Can they also see you?
- A copy of the IEP can help us understand your child’s educational needs.
- How long does the evaluation take?
- We recommend allowing extra time for paperwork and questions.
- How soon will I get the evaluation results?
- We may be able to schedule your child after school.
- Do you have after-school or evening appointments?
- We understand that school schedules can make daytime appointments difficult.
- Do you have Saturday appointments?
- Unfortunately, we cannot schedule appointments on Saturdays.
- How often will my child come in?
- The number of visits depends on the type of therapy your child needs.
- What happens if I need to cancel or reschedule?
- Giving advance notice helps us offer the appointment to another family.
- Will my child see the same therapist every time?
- A consistent therapist can help your child feel more comfortable.
- Will my child work with you directly, or with an assistant?
- The therapist will monitor your child’s progress.
- Is there parking?
- We recommend checking in a few minutes before your scheduled time.
- Is your office accessible for a stroller or wheelchair?
- We encourage families to contact us if they have specific accessibility needs.
- Can I stay in the room with my child?
- You may stay in the room unless there is a clinical reason to do otherwise.
- Can I bring my other children with me?
- A parent or caregiver should supervise any children who are not receiving therapy.
- What should my child wear?
- For speech therapy, comfortable everyday clothing is perfectly appropriate
- My child gets upset with new people. How do you handle that?
- Your child’s emotional comfort is important to us.
- How will I know if my child is making progress?
- We review goals and update them when appropriate.
- Will you give me things to practice at home?
- Your therapist will choose activities appropriate for your child.
- How can I reach you between visits?
- We can help answer questions about home activities.
- Do you share reports with my child's doctor or school?
- You control who receives your child’s therapy information.
- Do you work with children who are autistic or have a developmental delay?
- Physical therapy may support mobility and motor development.
- Do you work with children who are bilingual at home?
- Families can share information about the languages their child hears and uses.
- What does a typical session look like?
- Speech therapy may include language, communication, and speech activities.
