- Do I need a referral or prescription from my child's doctor before booking?
- Some insurance plans require a referral, while others do not.
- What happens at the first visit?
- You will have an opportunity to share your concerns and ask questions.
- What paperwork should I bring to the first appointment?
- Insurance information should be available at the first appointment.
- What if my insurance doesn't cover therapy?
- Please contact us to discuss payment options that may work for your family.
- Do I pay anything at the first visit?
- Our billing team can explain any expected fees.
- What do I do if my insurance denies the evaluation?
- An insurance denial does not necessarily mean therapy cannot be provided.
- My child hasn't been diagnosed yet. Can we still come in?
- The evaluation can help us better understand your child’s strengths and challenges.
- My child has an IEP or gets therapy at school. Can they also see you?
- We can work alongside school professionals when appropriate.
- How long does the evaluation take?
- The therapist will explain the expected evaluation length when scheduling.
- How soon will I get the evaluation results?
- We will provide an estimated timeline during the evaluation.
- Do you have after-school or evening appointments?
- Some therapists have appointments available after school.
- Do you have Saturday appointments?
- Our current availability is Monday through Friday.
- How often will my child come in?
- Other children may need more frequent sessions depending on their goals.
- What happens if I need to cancel or reschedule?
- We can help you select another available appointment.
- Will my child see the same therapist every time?
- our child’s primary therapist will usually provide their sessions.
- Will my child work with you directly, or with an assistant?
- Your child’s sessions are guided by the treating therapist.
- Is there parking?
- Yes, parking is available near the office.
- Is your office accessible for a stroller or wheelchair?
- Our entrance accommodates families using mobility equipment.
- Can I stay in the room with my child?
- We value parent involvement in the therapy process.
- Can I bring my other children with me?
- Yes, siblings can come with you to the office.
- What should my child wear?
- Comfortable pants and a T-shirt are good options.
- My child gets upset with new people. How do you handle that?
- The therapist will follow your child’s pace whenever possible.
- How will I know if my child is making progress?
- We compare your child’s current abilities with previous performance.
- Will you give me things to practice at home?
- We may suggest fun activities that can be incorporated into daily routines.
- How can I reach you between visits?
- You can reach our scheduling team by phone.
- Do you share reports with my child's doctor or school?
- We may coordinate with teachers when appropriate and authorized.
- Do you work with children who are autistic or have a developmental delay?
- We support children with autism through individualized treatment plans.
- Do you work with children who are bilingual at home?
- We can discuss your child’s language development in both languages.
- What does a typical session look like?
- The therapist may begin with a familiar activity to help your child feel comfortable.
