- Do I need a referral or prescription from my child's doctor before booking?
- Our team can help you understand the referral requirements.
- What happens at the first visit?
- The first appointment may include an assessment and recommendations.
- What paperwork should I bring to the first appointment?
- Bring any documents that explain your child’s current needs.
- What if my insurance doesn't cover therapy?
- You may have the option to appeal an insurance decision.
- Do I pay anything at the first visit?
- We will do our best to explain your financial responsibility in advance.
- What do I do if my insurance denies the evaluation?
- We recommend contacting your insurance provider for specific instructions.
- My child hasn't been diagnosed yet. Can we still come in?
- Yes, we can work with children who are still being evaluated.
- My child has an IEP or gets therapy at school. Can they also see you?
- es, we can consider the goals your child is already working on at school.
- How long does the evaluation take?
- We do not rush the evaluation process.
- How soon will I get the evaluation results?
- More detailed reports may take additional time to prepare.
- Do you have after-school or evening appointments?
- We encourage families to ask about after-school openings.
- Do you have Saturday appointments?
- Saturday scheduling is not available at this time.
- How often will my child come in?
- Your child’s evaluation will help determine the appropriate frequency.
- What happens if I need to cancel or reschedule?
- We encourage families to notify us before the scheduled appointment.
- Will my child see the same therapist every time?
- We understand that children often benefit from familiar faces.
- Will my child work with you directly, or with an assistant?
- The level of therapist involvement depends on the service provided.
- Is there parking?
- We encourage families to allow extra time for parking.
- Is your office accessible for a stroller or wheelchair?
- We strive to make our therapy environment accessible.
- Can I stay in the room with my child?
- Your therapist may invite you to participate in activities.
- Can I bring my other children with me?
- You are welcome to bring your children with you when necessary.
- What should my child wear?
- Clothing should allow the therapist to observe movement when needed.
- My child gets upset with new people. How do you handle that?
- We use familiar activities to help children feel safe.
- How will I know if my child is making progress?
- Parent observations are an important part of tracking progress.
- Will you give me things to practice at home?
- We may provide activities that are easy to include in family routines.
- How can I reach you between visits?
- We are happy to answer questions about upcoming appointments.
- Do you share reports with my child's doctor or school?
- We will ask for appropriate consent before sharing information
- Do you work with children who are autistic or have a developmental delay?
- We provide supportive therapy for children with diverse developmental profiles.
- Do you work with children who are bilingual at home?
- We encourage parents to continue using the language they are most comfortable speaking at home.
- What does a typical session look like?
- The therapist observes your child throughout the session.
