- Do I need a referral or prescription from my child's doctor before booking?
- Some families can schedule an evaluation without a physician’s order.
- What happens at the first visit?
- The therapist may use play-based activities to build rapport.
- What paperwork should I bring to the first appointment?
- School-based therapy records may also be helpful.
- What if my insurance doesn't cover therapy?
- Our staff can explain the expected costs before services begin.
- Do I pay anything at the first visit?
- Please contact our office if you have questions about payment.
- What do I do if my insurance denies the evaluation?
- Depending on the reason for denial, additional documentation may help.
- My child hasn't been diagnosed yet. Can we still come in?
- You can schedule an evaluation based on your concerns about your child.
- My child has an IEP or gets therapy at school. Can they also see you?
- We can coordinate care when appropriate and authorized.
- How long does the evaluation take?
- Most families should plan for approximately one hour.
- How soon will I get the evaluation results?
- The exact timeline varies depending on the assessment.
- Do you have after-school or evening appointments?
- Please contact our office for current after-school availability.
- Do you have Saturday appointments?
- Saturday sessions are not offered at this time.
- How often will my child come in?
- We will work with your family to find a manageable schedule.
- What happens if I need to cancel or reschedule?
- We can reschedule appointments when necessary.
- Will my child see the same therapist every time?
- The same therapist will generally follow your child’s treatment plan
- Will my child work with you directly, or with an assistant?
- Your child will receive services from appropriately qualified staff.
- Is there parking?
- Parking is available for your child’s therapy visit
- Is your office accessible for a stroller or wheelchair?
- Wheelchair users can access our therapy space.
- Can I stay in the room with my child?
- We want parents to feel comfortable and informed.
- Can I bring my other children with me?
- We ask that siblings not interrupt the therapy session.
- What should my child wear?
- For OT, clothes that allow arm and hand movement are helpful.
- My child gets upset with new people. How do you handle that?
- We use positive interactions to build confidence.
- How will I know if my child is making progress?
- Your therapist can show you examples of progress during sessions.
- Will you give me things to practice at home?
- Home activities can help your child practice between sessions.
- How can I reach you between visits?
- Please contact the office rather than sending sensitive information through unsecured channels.
- Do you share reports with my child's doctor or school?
- We can coordinate care across home, school, and therapy.
- Do you work with children who are autistic or have a developmental delay?
- Occupational therapy may address independence and daily living skills.
- Do you work with children who are bilingual at home?
- We recognize that bilingual development can look different from monolingual development.
- What does a typical session look like?
- Occupational therapy may include fine motor and daily living activities.
