- Do I need a referral or prescription from my child's doctor before booking?
- Please contact us so we can review the requirements with you.
- What happens at the first visit?
- You can ask questions throughout the appointment.
- What paperwork should I bring to the first appointment?
- If your child has an IEP, bringing a copy can provide helpful information.
- What if my insurance doesn't cover therapy?
- We can discuss available services and associated fees with you.
- Do I pay anything at the first visit?
- Some insurance plans require a copayment at each visit.
- What do I do if my insurance denies the evaluation?
- Our staff can help explain what information may be required.
- My child hasn't been diagnosed yet. Can we still come in?
- Our goal is to understand your child’s functional needs.
- My child has an IEP or gets therapy at school. Can they also see you?
- Our therapist can review information from the school when provided.
- How long does the evaluation take?
- The evaluation is individualized rather than based on a fixed time alone.
- How soon will I get the evaluation results?
- We may provide preliminary feedback before the written report is finalized.
- Do you have after-school or evening appointments?
- Our scheduling team can help identify a convenient time.
- Do you have Saturday appointments?
- Therapy services are scheduled during our regular weekday hours.
- How often will my child come in?
- We review progress regularly and adjust frequency when appropriate.
- What happens if I need to cancel or reschedule?
- You can call or use our approved communication method to cancel.
- Will my child see the same therapist every time?
- Therapist schedules can affect who provides a particular appointment.
- Will my child work with you directly, or with an assistant?
- Your child’s therapist will establish the treatment goals.
- Is there parking?
- Parking options may vary depending on the time of day.
- Is your office accessible for a stroller or wheelchair?
- Strollers can be used to help your child enter the office.
- Can I stay in the room with my child?
- You can discuss your preferred level of participation with the therapist.
- Can I bring my other children with me?
- Please bring activities to help younger siblings stay occupied if needed.
- What should my child wear?
- Comfortable shoes can help your child participate safely.
- My child gets upset with new people. How do you handle that?
- We may involve parents to provide additional reassurance.
- How will I know if my child is making progress?
- Informal observations can also help us understand progress.
- Will you give me things to practice at home?
- The therapist can demonstrate activities before you practice them at home.
- How can I reach you between visits?
- Messages may be answered as soon as our staff is available.
- Do you share reports with my child's doctor or school?
- Communication with other professionals can help support therapy goals
- Do you work with children who are autistic or have a developmental delay?
- We use developmentally appropriate activities.
- Do you work with children who are bilingual at home?
- Parents are encouraged to share culturally relevant information.
- What does a typical session look like?
- Activities are adjusted according to your child’s response.
