- Do I need a referral or prescription from my child's doctor before booking?
- In many cases, families can schedule directly with our therapy team.
- What happens at the first visit?
- The therapist may complete an initial evaluation during the first appointment.
- What paperwork should I bring to the first appointment?
- Please bring previous therapy evaluations if available.
- What if my insurance doesn't cover therapy?
- Our team can review your options if insurance coverage is unavailable.
- Do I pay anything at the first visit?
- Some families may have an out-of-pocket responsibility at the first visit.
- What do I do if my insurance denies the evaluation?
- We can guide you through the next steps after a denial.
- My child hasn't been diagnosed yet. Can we still come in?
- A diagnosis is not necessarily required to begin the evaluation process.
- My child has an IEP or gets therapy at school. Can they also see you?
- We can provide services that complement your child’s educational supports.
- How long does the evaluation take?
- Some assessments may take less than an hour.
- How soon will I get the evaluation results?
- Most families receive feedback shortly after the assessment.
- Do you have after-school or evening appointments?
- After-school scheduling options may be available during the week.
- Do you have Saturday appointments?
- At this time, therapy sessions are not available on Saturdays.
- How often will my child come in?
- Your child’s therapy schedule will be based on their specific needs.
- What happens if I need to cancel or reschedule?
- We appreciate as much notice as possible for cancellations.
- Will my child see the same therapist every time?
- We value continuity and familiar relationships in therapy.
- Will my child work with you directly, or with an assistant?
- If an assistant participates, they will work under appropriate supervision.
- Is there parking?
- Yes, we have parking available for visitors.
- Is your office accessible for a stroller or wheelchair?
- Yes, families can bring strollers into the office.
- Can I stay in the room with my child?
- Parents can usually stay with their child during therapy.
- Can I bring my other children with me?
- We understand that childcare is not always available.
- What should my child wear?
- Your child should wear clothing that allows them to move freely.
- My child gets upset with new people. How do you handle that?
- We never expect a child to immediately feel comfortable.
- How will I know if my child is making progress?
- We will discuss your child’s achievements with you.
- Will you give me things to practice at home?
- Your therapist may provide strategies for continued practice at home.
- How can I reach you between visits?
- Email may be available for non-urgent questions.
- Do you share reports with my child's doctor or school?
- We value collaboration between healthcare and educational providers.
- Do you work with children who are autistic or have a developmental delay?
- Our therapists work with children with a variety of developmental needs.
- Do you work with children who are bilingual at home?
- We respect the languages spoken by each family
- What does a typical session look like?
- Activities are selected according to your child’s individual needs.
