- Do I need a referral or prescription from my child's doctor before booking?
- Your child may be able to receive an evaluation without a formal referral.
- What happens at the first visit?
- The therapist will explain the evaluation process before beginning.
- What paperwork should I bring to the first appointment?
- Bring any relevant diagnostic reports you have received.
- What if my insurance doesn't cover therapy?
- Insurance policies vary, so we can help clarify your options.
- Do I pay anything at the first visit?
- You may not owe anything at the first appointment if your benefits cover the service fully
- What do I do if my insurance denies the evaluation?
- Please let us know if you receive a denial notice.
- My child hasn't been diagnosed yet. Can we still come in?
- Yes, we can see children who are awaiting a developmental diagnosis.
- My child has an IEP or gets therapy at school. Can they also see you?
- Yes, many children receive both school-based and outpatient services.
- How long does the evaluation take?
- Some children may need shorter activities with breaks between them.
- How soon will I get the evaluation results?
- Your therapist will explain when you can expect the completed report.
- Do you have after-school or evening appointments?
- Evening appointments are subject to availability.
- Do you have Saturday appointments?
- We currently have no Saturday appointment availability.
- How often will my child come in?
- Your child’s needs will guide the recommended therapy schedule.
- What happens if I need to cancel or reschedule?
- Our team will work with you to find another suitable time.
- Will my child see the same therapist every time?
- Occasionally, another qualified therapist may provide a session.
- Will my child work with you directly, or with an assistant?
- We can explain the roles of each team member before treatment begins.
- Is there parking?
- You can use the designated parking areas available at the office.
- Is your office accessible for a stroller or wheelchair?
- We want every family to feel welcome and comfortable.
- Can I stay in the room with my child?
- Parents are an important part of the therapy team.
- Can I bring my other children with me?
- We welcome families with multiple children.
- What should my child wear?
- We recommend avoiding restrictive clothing.
- My child gets upset with new people. How do you handle that?
- The therapist will observe what helps your child feel comfortable.
- How will I know if my child is making progress?
- We may use formal assessments to measure changes.
- Will you give me things to practice at home?
- We may provide written or verbal home recommendations.
- How can I reach you between visits?
- We will respond during normal business hours.
- Do you share reports with my child's doctor or school?
- We can provide relevant documentation when appropriately authorized
- Do you work with children who are autistic or have a developmental delay?
- We individualize therapy based on your child’s needs.
- Do you work with children who are bilingual at home?
- We can incorporate familiar languages into therapy when appropriate
- What does a typical session look like?
- Your child’s progress is monitored during each visit.
